At the best of times, I
don't trust telephone companies.
Recently we said bye bye to Ma Bell
after finally being able to get rid of our cottage line now that cell service
works. And we got rid of our home Bell service last year which made me
extraordinarily happy I must confess. Especially after Bell lied to me about how
much they would charge me for a bundled phone, internet and fibe, then wouldn't
stand by their promise. (By the way, have you heard those really annoying Bell
ads on CFRA lately? I think they run at least 4 times an hour. Sure helps that
CFRA is now owned by Bell and therefore probably doesn't pay for the ads. they
even have "news" items on CFRA that promote Bell products. Can you say conflict
of interest?)
Anyway, the other day I went to use my cell phone which is
with Telus. Lo and behold, I had no time on my phone. Which was odd since I had
a one year pay as you go plan with Telus. Which I paid $10 a month for; which
includes free incoming texts and 2500 outgoing texts. I pay 15 cents a minute
for every phone call, but I have hardly used a couple of minutes of talk time.
The plan started on March 29, 2014, so that should be less than $40 used on my
original $100.00.
So I looked at my usage online (no bills anymore so
more difficult to check which sucks but sure good for the tel co) and discovered
that I was being docked every single day for data usage. Data usage I don't use.
In fact when I originally signed up with Telus on a contract over three years
ago, I specifically told them to block the ability to use data on my phone.
Seems when I switched to a pay as you go plan, that guarantee went away. Or
maybe it was when I returned from out of country, and all of a sudden I saw "3G"
appear on my phone, which hadn't appeared before I left. Who knows?
And
all that's not the point anyway. (Of course I also called Telus and obviously
they reversed the charges of $64.50).
But my point is, what if I had been
using data? Would those charges be over and above what I was using/paying? Do
people pay for their data PLUS some kind of "convenience" charge or
something?
I don't know and I didn't ask, because I was talking to some
guy at Telus' support desk who was obviously talking on a super annoying cell
phone, and I couldn't understand him anyway, and we kept speaking over each
other. Now he was very polite, I'll give him that.
So back to my point:
you may want to check your cell data usage people. And make sure that what your
tel co is charging you is right. And that they're aren't adding little itty
bitty charges that you don't realize. And the thing to note is that the charge
each day was always different, so there was no pattern. (see pictures below for
my data usage).
Sounds like a great way to squeeze out some more dollars
from poor unsuspecting customers. I don't put anything past a tel
co.